TERMS & CONDITIONS

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Payment Terms:

1. Payment Methods:

   • I Can Social accepts payments through [list accepted payment methods, e.g., credit/debit cards, bank transfers]. Details for payment methods will be provided upon agreement for services.

2. Upfront Payments:

   • All services offered by I Can Social require full payment upfront before the commencement of work.

3. Refund Policy:

   • I Can Social does not offer refunds for services once they have been initiated or completed. Clients are encouraged to review the terms and conditions carefully before making payments.

4. Billing Cycles:

   • Billing cycles, including any milestone payments, will be outlined in the project agreement or invoice. Clients are responsible for adhering to the specified payment schedule.

5. Late Payment Fees:

   • In the event of late payments, I Can Social reserves the right to apply late payment fees. The amount and terms of late payment fees will be specified in the project agreement or invoice.

6. Pricing and Changes:

   • Pricing for services is outlined in the project agreement or invoice. I Can Social reserves the right to update prices for future services. Clients will be notified in advance of any pricing changes.

7. Additional Costs:

   • Any additional costs incurred during the project, such as those arising from client-requested changes beyond the agreed scope, will be communicated and billed separately.

8. Currency:

   • All transactions and pricing are in British Pounds. 

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Intellectual Property:

1. Ownership Rights:

   • All graphics, designs, and creative works produced by I Can Social remain the intellectual property of I Can Social unless explicitly stated otherwise in a written agreement.

2. License Terms:

   • Clients are granted a non-exclusive, non-transferable license to use the delivered graphics for their intended purpose as outlined in the agreed-upon scope of work.

3. Restrictions on Use:

   • Clients may not reproduce, distribute, or use the graphics for purposes beyond the agreed-upon scope of work without prior written consent from I Can Social.

4. Client's Intellectual Property:

   • Any materials provided by the client for the creation of graphics remain the intellectual property of the client. I Can Social is granted a license to use these materials solely for the purpose of fulfilling the agreed-upon services.

5. Confidentiality of Designs:

   • I Can Social acknowledges the confidential nature of the designs and will not disclose, reproduce, or use them for any purpose other than fulfilling the client's request.

6. Custom Licensing Agreements:

   • Custom licensing agreements may be negotiated for specific projects, outlining any additional terms or restrictions on the use of graphics beyond the standard license.

7. Transfer of Ownership:

   • Transfer of ownership rights to the client may be considered under a separate agreement and may be subject to additional fees.

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Finalization and Amendments:

1. Approval of Final Graphics:

   • Once the final graphics, including social media posts, stories, and photo edits, have been delivered, it is the responsibility of the client to thoroughly review and approve them. Approval signifies acceptance of the work as final.

2. No Further Amendments After Approval:

   • After the final graphics have been approved, no further amendments or edits will be provided free of charge. It is essential for clients to carefully inspect the delivered graphics and notify us of any concerns or required adjustments before giving their approval.

3. Client's Responsibility for Review:

   • Clients are encouraged to review the final graphics comprehensively to ensure that they meet their requirements and expectations. Any discrepancies or issues should be communicated to us promptly for resolution.

4. Communication of Amendments:

   • If there are specific amendments or changes needed after the approval of final graphics, clients may inquire about additional services, which may be subject to additional fees.

5. Timeframe for Review:

   • Clients are advised to review the final graphics within a reasonable timeframe, as amendments requested beyond a certain period from the date of delivery may not be accommodated.

6. No Liability for Unnoticed Errors:

   • We are not liable for any errors or discrepancies in the final graphics that were not brought to our attention during the review and approval process.

7. Photo Edits:

   • This section applies equally to photo edits. Clients should carefully examine the edited photos and communicate any required changes before approving the final versions.

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Printing Compatibility:

1. Graphic Suitability for Printing:

   • While we strive to create high-quality graphics, we do not guarantee the suitability of our graphics for all printing purposes. It is important to note that some graphics may not be compatible with larger prints or specific printing methods.

2. Printing File Requirements:

   • Our graphics are primarily designed for digital use, and we do not guarantee compatibility with all printing processes. If you intend to use our graphics for printing purposes, it is your responsibility to ensure their suitability with the printing company.

3. Consultation with Printing Company:

   • We recommend that customers intending to print our graphics consult with their chosen printing company before making a purchase. Printing companies may have specific file format and resolution requirements that need to be addressed for successful printing.

4. File Amendments for Printing:

   • If you plan to use our graphics for printing, you may need to make file amendments to meet the specifications of your printing company. We do not provide files tailored for printing purposes and are not responsible for any modifications required for successful printing.

5. Gold, Silver Logos, and Special Finishes:

   • Certain graphics, especially those featuring gold, silver, or other special finishes, may not translate accurately in certain printing processes. Customers intending to print such graphics should consult with their printing company to address any specific requirements related to special finishes.

6. No Printing Company Liaison:

   • We do not act as intermediaries with printing companies. Customers are solely responsible for communicating with and providing necessary information to their chosen printing company.

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Refund Policy and Digital Services:

1. No Refunds for Digital Services:

   • Due to the nature of our services involving digital files, we do not offer refunds once the services have been rendered.

2. Digital Delivery Only:

   • We provide digital services exclusively, and no physical products are supplied. The completed digital files will be sent to the client via email upon finalization.

3. Responsibility for File Storage:

   • Clients are responsible for securely storing the received digital files. We do not guarantee the availability of files beyond a specified period from the date of delivery.

4. File Access and Delivery Issues:

   • While we strive to ensure timely and secure delivery of digital files, we are not liable for any technical issues, delays, or delivery failures beyond our control.

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